Terms of service

General Terms and Conditions and Customer Information

Grenadier.Parts is a portal of:

LB-Versandhandel Lars Becker
Bahnhofstr. 6
D-35767 Breitscheid

Tel.:+49(0)2777-9110-280
Email: info@larsbecker.com
VAT ID No. DE 204161186

GENERAL TERMS AND CONDITIONS:

1 Scope of application
For business relations with the customer, the following General Terms and Conditions shall apply to orders placed via the Internet shop in the version valid at the time of the order. Customers are both consumers and entrepreneurs. Consumer (§ 13 BGB) A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. An entrepreneur (§ 14 BGB) is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2 Conclusion of contract
The contract language is German. The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. After entering your personal data and by clicking the corresponding button, in the final step of the ordering process, you submit a binding offer to purchase the goods contained in the shopping basket. Before submitting the order, you have the opportunity to recognise any input errors and to correct and/or change them with the help of the correction function.

Confirmation of receipt of the order follows immediately after the order has been sent. This automatic confirmation of receipt merely documents that the order has been received by us and does not constitute acceptance of the order. We are entitled to accept your order within 1 working day after receipt by sending an order confirmation in writing or in text form (e.g. email), in which you are requested to make payment, the processing of the order or the delivery of the goods is confirmed. After fruitless expiry of the deadline, the offer shall be deemed to have been rejected, so that no purchase contract is concluded. Deviating from this, the following applies to consumer customers: If you choose an online payment method or another prepayment method in the ordering process, the contract is concluded at the time you initiate the payment.

3 Payment
Only the payment methods displayed in the order process are accepted. The available payment methods can be viewed in advance on the website.

4 Delivery
Delivery is made by sending the goods to the address provided by the customer. Delivery is made against the packaging and shipping costs displayed in the order process, which can be viewed in advance in the customer information. If, despite careful planning, an item is not available through no fault of the customer, the customer will be informed of this by e-mail and any payments already made will be refunded.

5 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.

6 Warranty
The warranty shall be provided in accordance with the statutory provisions.

7 Transport damages
Please complain about transport damages immediately to the deliverer and contact us. The contact details can be found in the imprint.

Please note that failure to make a claim or to contact us has no consequences for your statutory warranty rights. However, they help us to be able to assert our own claims against the transport company. If you act as an entrepreneur, § 377 HGB (German Commercial Code) applies with regard to the standard of review.

8 Transfer of risk
In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the consumer upon handover of the goods, even in the case of sale by delivery to a place other than the place of performance. In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods shall pass to the entrepreneur upon handover, in the case of sale by delivery to a place other than the place of performance, upon delivery of the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment. The handover shall be deemed to have taken place if the customer is in default of acceptance.

9 Choice of law and place of jurisdiction
All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. If the customer is a consumer, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn.
The application of the UN Convention on Contracts for the International Sale of Goods is excluded. If the customer is an entrepreneur, a legal entity under public law or a special fund under public law, the court in which we have our registered office shall have jurisdiction, unless a court of law has jurisdiction over the dispute. Translated with www.DeepL.com/Translator (free version)

Customer information:
I. Information on online dispute resolution:
"We are a member of the Verein sicherer und seriöser Internetshopbetreiber e. V. (Association of Secure and Respectable Internet Shop Operators) and have subjected ourselves to the review criteria there and the extrajudicial arbitration board, which is free of charge for our customers.
http://www.internetsiegel.net/Pruefungskriterien.pdf
http://www.internetsiegel.net/html/schlichtungsstelle.html"

The EU Commission has created an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform serves as a contact point for the out-of-court settlement of disputes arising from online sales contracts. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

II. Technical steps leading to the conclusion of the contract and correction options: You can place the desired goods in the virtual shopping basket without obligation. You can call up the shopping basket at any time and view its contents, correct it and/or delete it. If you wish to purchase the selected goods, please click on "Checkout". You will then be asked to enter your personal data, select the method of payment and confirm that you have read and understood the customer information. You can cancel the order process at any time by closing the browser window or by submitting the order. You can identify any input errors when placing your order in the final summary and correct them using the correction functions before sending the order. The contract is concluded in accordance with point 2 of our General Terms and Conditions.

III. The essential features of the goods offered by us can be found in the product descriptions in our online offer.

IV. The language available for the conclusion of the contract is German.

V. The delivery time can be found in the respective item description. If Sundays and public holidays fall within the delivery period, the delivery period shall be extended accordingly.

VI. complaints, claims and other warranty claims can be submitted to the address given in the imprint.

VII. the text of the contract will be stored. You can view the general terms and conditions of contract (GTC) on our website at any time and save them on your computer. The specific order data will be sent to you by email and can be viewed in the log-in area when you register.